Repair Cost
Services Inside of Limited Lifetime Warranty
Please read the ArtCarved Limited Lifetime Warranty for more details.
| Service | Cost |
|---|---|
| Repair of defects at time of delivery | Free |
| Replacement if above repairs are not possible | Free |
| Exchange of stone color* | Free |
| Ring resizing within 2 whole sizes* | Free |
| Graduation year change** | Free |
| School change** | Free |
*Within 30 days of original delivery.
**Class rings only, limit to one change within one year of graduation. Additional cost may apply to year change on engravings.
Services Outside of Limited Lifetime Warranty for Family Jewelry
| Repairs | Cost |
|---|---|
| Resize Ring | $50 |
| Refinish Ring | $25 |
| Simulated Stone Replacement | $50 |
| Genuine Stone Replacement | $45 + $10 per stone |
| Diamond Replacement | $50 + cost of genuine stone or diamond |
| Remake (Non-Gold Product) | $100 |
| Remake (Gold Product) | $125 |
Services Outside of Limited Lifetime Warranty for High School Class Rings
| Repairs | Cost |
|---|---|
| Repair Charge - Level 1 | $25 |
| Repair Charge Level 2 | $50 |
| Repair Charge Level - 3 Non-Gold (Remake Fee) | $100 |
| Repair Charge - Level 3 Gold (Remake Fee) | $175 |
Repair Instructions
Please send your ring to our Repair Department to the address listed below along with your return address, phone number, and repair instructions. Please include a check or money order for $19.95 for return shipping and handling. In the event there are any other charges involved, our Repair Department will contact you to discuss. If your ring is of sentimental value and you do not wish to have it remade, please include a specific note with your ring.
Please send your ring via an insured, traceable method to:
ArtCarved
Attn.: Repair Dept.
7211 Circle S Road
Austin, TX 78745
Still have questions about our jewelry repair services? Call us at 1-800-531-5055 or send an email at Online@ArtCarved.com