Repair Cost

Services Inside of Limited Lifetime Warranty


Please read the ArtCarved Limited Lifetime Warranty for more details.


Service

Cost

Repair of defects at time of delivery

Free

Replacement if above repairs are not possible

Free

Exchange of stone color*

Free

Ring resizing within 2 whole sizes*

Free

Graduation year change**

Free

School change**

Free 


*Within 30 days of original delivery.

**Class rings only, limit to one change within one year of graduation. Additional cost may apply to year change on engravings.


Services Outside of Limited Lifetime Warranty for Family Jewelry


Repairs

Cost

Resize Ring

$50

Refinish Ring

$25

Simulated Stone Replacement

$50

Genuine Stone Replacement

$45 + $10 per stone

Diamond Replacement

$50 + cost of genuine stone or diamond

Remake (Non-Gold Product)

$100

Remake (Gold Product)

$125

Services Outside of Limited Lifetime Warranty for High School Class Rings


Repairs

Cost

Repair Charge - Level 1

$25

Repair Charge Level 2

$50

Repair Charge Level - 3 Non-Gold (Remake Fee)

$100

Repair Charge - Level 3 Gold (Remake Fee)

$175


Repair Instructions


Please send your ring to our Repair Department to the address listed below along with your return address, phone number, and repair instructions. Please include a check or money order for $14.95 for return shipping and handling. In the event there are any other charges involved, our Repair Department will contact you to discuss. If your ring is of sentimental value and you do not wish to have it remade, please include a specific note with your ring.

Please send your ring via an insured, traceable method to:

ArtCarved
Attn.: Repair Dept.
7211 Circle S Road
Austin, TX 78745


Still have questions about our jewelry repair services? Call us at 1-800-531-5055 or send an email at Online@ArtCarved.com