How to Send in a Ring for Repair or Remake

 

  • Please send your ring to our Repair Department using one of the addresses listed below.  Include a note/letter with your first and last name, return address along with good contact phone number.
  • Include the name of the school and any inside engraving, if there is any.  This will help us to assist you should inquiries be necessary.
  • Always include exact instructions with the ring.  Missing or unclear instructions will delay the processing of your request.
  • Please include a check or money order for $14.95 for shipping and handling.   In the event there are any other charges involved our Repair Dept. will contact you to discuss, your return phone number is required.

 

  • Send in your ring in an appropriate mailing container via insured mail to  

ArtCarved                                                         

Attn: Repair Department

P.O. Box 149056

Austin, TX 78714-9207

 

  • When shipping via UPS or FedEx use the following address:

7211 Circle S Road

Austin, TX 78745-6603

*If your ring is of sentimental value and you do not wish to have it remade, please include a specific note with your ring. *

 



Repairs

Price/Fee

Resize Ring

$50.00

Refinish Ring

$25.00

Simulated Stone Replacement

$50.00

Genuine Stone Replacement

$45.00 + $10.00 per stone

Diamond Replacement charge per diamond

$50.00 + Cost of Genuine Stones or Diamonds

Remake Fee (Non-Gold Product)

$50.00

Remake Fee (Gold Product)

$125.00